This hotel in the hills of Santa Elena is a hidden gem. The attention to detail is impeccable, from the rustic and romantic rooms with a fireplace to the stunning balcony views. The staff goes out of their way to make you feel comfortable, and the service is top-notch. The breakfast is delicious and offers natural and organic options, which is a pleasant surprise.

One small improvement could be made in terms of service.

Free WiFi was working perfectly. I got free upgrade and appreciated it...

Located in the mountains of Santa Elena, this hotel offers a peaceful retreat away from the city. the rooms are cozy and heated by fireplaces, creating a warm and inviting atmosphere. the hotel is close to the town square, providing convenient access to restaurants and shops. the surrounding area of Rio Negro - Santa Elena offers beautiful views and opportunities for outdoor activities.

Some guests experienced occasional lapses in service, such as delays in fulfilling requests or lack of attention from staff.

The hotel exceeded my expectations with its cozy rooms heated by a fireplace. I loved the attention to detail in providing wood for the fireplace, ensuring a warm and comfortable stay. The location within the hills of this rural area added to the charm and tranquility. The staff were incredibly friendly and helpful, making me feel welcomed throughout my stay. Additionally, the breakfast served at the hotel was delicious and a perfect start to my day.

All was great, no improvements needed.

The hotel is located in a beautiful hilly area, which makes for a great scenic view. the rooms are cozy and equipped with a fireplace that helps make the experience charming. the staff is extremely helpful. They offered pick-up and drop facility to the nearby airport and arranged for good transportation related recommendations.

The location is a bit remote, which may not suit those looking for quick access to the city. the service could at times be a bit delayed, which can be a hassle.

I had a fantastic stay here! The staff were extremely friendly and accommodating, especially the manager who greeted me with a smile when I arrived late at night. The location of the hotel was perfect, nestled in the picturesque Medellin mountains. It was a great balance between the city and the airport, making transportation a breeze. The hotel also offered convenient and affordable transportation options, making it just as easy as taking a taxi. The cleanliness of the hotel was impeccable, and the hotel facilities were top-notch. Additionally, the breakfast provided by the hotel was delicious and nourishing. the staff, location, and hotel facilities were the best aspects of my stay.

Everything was spot on.

The staff was very friendly and accommodating, making my stay more enjoyable. The location was perfect, situated between the city and the airport, providing a tranquil escape from the city hustle.- The easy access to transportation, provided by the hotel, made getting to the airport hassle-free.

I found the room to be quite cold and drafty. The small fire in the room was difficult to light due to damp wood provided.